Frequently Asked Questions

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What is Fireflie?

Fireflie Simplifies the Way Musicians Work by creating online tools that help independent artists succeed in today's music industry.

Is Fireflie free?

Every one gets a Free 8 day trial to test Fireflie out. After that it's just $8 a month, and you have access to everything Fireflie offers now and in the future. Your subscription price will never change.

I want try Fireflie out, but I don't want to give my credit card information out just yet. Do I have to?

No worries! There is no commitment and no credit card needed for the 8 day trial period. At the end of your trial you will have the option to input your billing information and continue enjoying all of the features for one low price.

I forgot my password. How do I retrieve it?

From the sign in page, follow the link that says "Forgot your password?"

I forgot my username. How do I retrieve it?

From the login page, follow the same steps as "Forgot your password?"

How do I delete my account?

If you would like to delete your account please email support(at)fireflie.com from the email that you signed up with. Please state that you would like delete your account and provide your username. If there are any issues that we can help you with before you decide to take the leap we will gladly provide support via live chat or email. So, drop that mouse. We're here to help. We'd hate to see you leave the family!